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What is Organized Retail Crime?

Organized retail crime (ORC) refers to groups, gangs and sometimes individuals who are engaged in illegally obtaining retail merchandise through both theft and fraud in substantial quantities as part of a criminal enterprise. These crime rings generally consist of "boosters" - who methodically steal merchandise from retail stores - and fence operators who convert the product to cash or drugs as part of the criminal enterprise.  Phoenix Remains one of the top cities for ORC in the National Retail Federation's 2016 retail crime survey. 

The National Retail Federation (NRF) 2016 Organized Retail Crime Survey revealed that criminals involved in organized retail crime are becoming more violent, putting the safety of both associates and customers at risk with 96.5% of the respondents reporting violence either increasing or at the same level. The survey also indicates that E-fencing on sites like, and craigslist are on the rise up from 28% in 2015 to 39% in 2016

Click here to view the entire 2016 NRF ORC Survey

The Response

Partnerships between law enforcement and retail investigators have formed to combat ORC.  These associations share cross-jurisdictional information to identify, disrupt, and apprehend Organized Retail Crime crews.

AZORCA is a statewide crime-fighting partnership.  This association allows retailers and law enforcement to communicate about criminal activity impacting businesses on a real-time basis while preventing other partners from being victimized. The searchable website and its mapping capabilities are focused on providing real-time criminal intelligence.  Through this collaborative partnership, law enforcement, legislators, and the business community will be able to work together to identify offenders and resolve cases, all while developing new and innovative ways to combat ORC networks.


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  AZORCA 2017 Event Schedule

2017 Meeting Dates - Phoenix

2017 Meeting Dates/ Guess Speakers - Phoenix

Sept 21st: Walmart - CEC (Restorative Justice for Retail Theft)

Oct 19th: Phoenix PD - Silent Witness

Nov 17th: Joint AZORCA/ARA Meeting

December 2017: No meeting

2017 Meeting Dates - Tucson

Sept 14th  Speaker from USDA




All Phoenix meetings start at 11AM

All Tucson meetings start at 10AM

Locations for meetings be emailed to members

 1 to 2 weeks prior to meeting date.